After two full weeks away, including a trip to HP Singapore and back, my sick HP Spectre is back home. “Does it work?” was the first question and superficially it does. The Tech speak was “Reimage ok Passed all UEFI tests” which meant the disk was cleaned off (the upgrade USB I was three weeks ago had already done that!) and a new system image installed (the USB key failed to do that!) and the hardware tested ok. Great, but don’t get excited too soon.
The first task was to connect to the internet, sync up the blue tooth mouse and reset my user account and one drive, All good so far. Then I tried to connect to my Home group, very tediously nothing, ask to join and waiting while the operating system was considering the password for ages then just ignoring anything new on the network.Well at one stage I got to see the network printers. Then bugger! The computer just restarted itself (maybe an upgrade?) What about the Windows 10 Store to download a few things. Damn that wants authorization again (that’s the third message and code to my phone). Now its trying to download all my windows 10 apps. Time for a coffee. Arrrrh! another unscheduled restart. At least its not the blue screen of death (better only whisper that)
Now I had the task of reloading the software I normally use (my many photographic mistressess). That’s where the disappointment really set in. whilst I could install picasa all my other decent photo applications refused to install, with similarly unhelpful error messages during the assembly component.Why all suffered similar problems was a mystery but I decided to down load a fresh install from lightroom (not a good choice because it is huge). About 10 minutes into the 25 minute download you guessed it my system decided to do a restart. so with only about 30% download complete. I was able to restart and continue but now it said it would take 2 hours, I’ve seen Microsoft exaggerate download time before so I pressed on. Three hours later and 6 restarts later no photo software had been installed and the lasts restart suggested 3 hours to go although the download was 700MB into the 800MB+ of the lightroom setup file. Time for bed and let it go and get the computer ready to go back to the store in the morning!!!!
In the morning all I could find was a totally blank screen with a mouse cursor I could move around. Pressing the on/off switch bought up the slide down to shutdown screen. But sliding down just got me back to the blank screen, Several on/off and holding down the key for longer and longer. I finally got the system to restart BUT it was doing an update at 100%. A 15 minute wait and the update started again at 10% and crawled its way back to 100%. Finally it restarted AND has been working fine since. I now have my cluster of photo software installed and tested and ready to use.
Welcome back my most prodigal little friend, but don’t try that again.