I have come to use OnOne Photo RAW as my go to RAW file editor of choice and when I use it I generally export a "finished" jpeg version but something has gone astray in the latest update. It often reports that the screen resolution has changed and I need to restart the application. I assume this is related to the fact that one of the two screens on my main desktop had died and I replaced it with an old VGA style monitor. The Microsoft update fiasco made this worse, the software would hang and clearly had rendering issues anytime I exported a finished edit.
Initially the response from their support was very non-specific (ie delete OneOne and reinstall it) but I had already done this 3 times. Yesterday I got a real reply it turns out this is a common bug when using two monitors. I had to physically unplug the old monitor and just use a single screen, Magic everything is fine again, albeit with less overall screen real estate.
Am I becoming too cynical or are companies just in such a rush to push out updates to their software they are forgoing testing, and using us as Alpha testers?
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